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Multiple facepalms.
Jan. 11th, 2013 10:43 amTried to log in to DW about 5 times before I remembered herpderp, I'm trying to log in using my old username. I suspect it's going to be one of those days.
So after delays (one of those being me getting sick with a nasty infection that resulted in pain and way too much blood coming from places where blood shouldn't come from), I finally met with the site manager to talk about my work schedule. Things have changed. On one hand, I'm finally able to return to regular hours, which means no more desperate attempts to try to make the rent if I miss a day. I'm also exempt from taking overtime, including the mandatory overtime that's being pushed on people (they say they don't want to overwhelm me by giving me more than I can handle, and since I'm not a fan of mandatory overtime, I'm not going to push that issue).
The downside? No longer are they looking at things from a "for your benefit" standpoint, but more as a disciplinary issue. I've been officially written up for poor attendance.
Unfair, you think? I'm sick, and am on he road to recovery but a little lenience isn't too much to ask for, right?
Yeah, see, there's a problem with that. The problem being that my doctor's office never actually sent those forms. You know, the ones that are signed by my doctor to say that yes, my patient has a problem and yes, this is what you need to be aware of. Given that I handed those forms in to my doctor in November and work still hasn't received them, I wouldn't be surprised if work thinks I lied about having health problems because I haven't handed them any proof besides attendance problems and me running to the bathroom a lot during my shift.
I called my doctor before Christmas to find out WTF was going on. The receptionist (and I know this is her fault, not my doctor's fault) said yes, she understands that my hours have been reduced now because the forms haven't been sent, and she just put them on the doctor's desk with a note saying he needs to fill them out ASAP. The fact that they weren't on his desk to start with makes me think she just left them on her desk and didn't actually do her fucking job.
So flash to this past Tuesday, and work still hadn't received the forms. I was going to force a face-to-face confrontation with the receptionist on my days off, but anxiety and illness kept me from being able to. So this morning I called. After twice getting a damn fax signal, I finally got through to her voicemail. I left a very curt message saying that I was following up for the second time regarding those forms, work still hasn't received them, I'm not subject to disciplinary action because this wasn't handled in a proper timely manner, and demanding that she fax the forms off and call me back to confirm it was done.
I don't expect a call. I told her to call me back last time, too, and she never did. I expect to have to call again next week (and I'll do so) to find out if she did what she was supposed to do over a month and a half ago.
If I get the guts to manage a face-to-face confrontation, I'm going to demand a free-of-charge doctor's note retroactively excusing me from work for every day that I was sick between the time I handed in those forms and present day. I'm also going to find out how to file a formal complaint against her, because even aside from this issue (and this being the second time she's just let forms pile up and not done anything with them), she's also the bitch who said she'd call me back if the ultrasound results showed anything, and it's a good thing I didn't trust her on that because when I later called back and she said directly that there was nothing on the results, well, that's when I made the appointment to find out I actually had a fairly sizable tumour. I want to make her very well aware that I'm going to be looking for a new doctor, and that she is the reason for it. I want to tell her that while the doctor is standing right there, even. I want him aware that his receptionist is negatively affecting patient care.
I wonder how many people have trusted her when she's said, "I'll call you if anything important comes back on your test," and have thus gone without an accurate diagnosis. It's not her job to make those judgment calls. It's not her job to know why the test was done, or what's being looked for. It's her job to pick up the phone and say, "Mr. So-and-so, the results of your blood tests came back in, would you like an appointment with the doctor?" I get that she also has other duties, but interpreting test results is not one of them. And she doesn't seem to be actually doing the duties she's supposed to be handling.
So now all off this has left my stomach a roiling knot and I still have to go to work today and deal with customers (and possibly management again) for 6 hours.
My hope right now is that the site manager actually was decent for once and paid attention to my schedule request. My new schedule begins on Monday, and today's when I find out what I'll be working. I told her that in accordance with where I fell on the shift bid that just began, I should at least be getting Sunday off, and that I feel entitled to the shift I bid on. Also, on Sunday it actually costs me money to get home from work, due to the bus schedule. She said she'll keep that in mind, but honestly, half of me expects to go in there and to hear, "Sorry, nothing we could do, have Wednesday and Thursday off again."
At which point I swear to all that's holy I will be filing a report against my workplace too, because I've been generally treated like shit since I got back in June, and even before when I was trying to get back to work (part of that delay was due to my doctor's office not filling out forms in a timely manner too) after the enforced leave. I had a high place on the bid ranking, and placed my bid, so there's no reason why I shouldn't get what I'm entitled to based on their own rules. And I will pitch an unholy fit if I don't get it.
I'm hoping for Sunday and Monday off. Partly because the week begins on a Monday, and if I get Saturday and Sunday off (not bloody likely) then I'll have to work an 8-day stretch, and I don't much fancy that. But if I get Sun/Mon, then I'll work for 3 days then have a day off, which will be nice after the level of anxiety I've experienced this past week.
But I don't want to borrow trouble by thinking I might not even get that. I want to try to stay positive as much as I can, to stay as unstressed as I can, so I can get through this. I just have to wait until I go in and see what my shift will end up being. With any luck I'll get the right days off, and I won't end up working until 11PM (which will cost me yet more money because the bus simply doesn't run that late at all, and so it'd cost me over $40 a week just to get home), and I'm trying not to think of the fight I'll have to fight if they don't give me the shift I should get based on the bid.
I've got to put that stuff out of my mind and just try to enjoy myself for the next hour, before I have to leave for my shift. Maybe I'll get offline and go read for a while or something, to try to calm down.
So after delays (one of those being me getting sick with a nasty infection that resulted in pain and way too much blood coming from places where blood shouldn't come from), I finally met with the site manager to talk about my work schedule. Things have changed. On one hand, I'm finally able to return to regular hours, which means no more desperate attempts to try to make the rent if I miss a day. I'm also exempt from taking overtime, including the mandatory overtime that's being pushed on people (they say they don't want to overwhelm me by giving me more than I can handle, and since I'm not a fan of mandatory overtime, I'm not going to push that issue).
The downside? No longer are they looking at things from a "for your benefit" standpoint, but more as a disciplinary issue. I've been officially written up for poor attendance.
Unfair, you think? I'm sick, and am on he road to recovery but a little lenience isn't too much to ask for, right?
Yeah, see, there's a problem with that. The problem being that my doctor's office never actually sent those forms. You know, the ones that are signed by my doctor to say that yes, my patient has a problem and yes, this is what you need to be aware of. Given that I handed those forms in to my doctor in November and work still hasn't received them, I wouldn't be surprised if work thinks I lied about having health problems because I haven't handed them any proof besides attendance problems and me running to the bathroom a lot during my shift.
I called my doctor before Christmas to find out WTF was going on. The receptionist (and I know this is her fault, not my doctor's fault) said yes, she understands that my hours have been reduced now because the forms haven't been sent, and she just put them on the doctor's desk with a note saying he needs to fill them out ASAP. The fact that they weren't on his desk to start with makes me think she just left them on her desk and didn't actually do her fucking job.
So flash to this past Tuesday, and work still hadn't received the forms. I was going to force a face-to-face confrontation with the receptionist on my days off, but anxiety and illness kept me from being able to. So this morning I called. After twice getting a damn fax signal, I finally got through to her voicemail. I left a very curt message saying that I was following up for the second time regarding those forms, work still hasn't received them, I'm not subject to disciplinary action because this wasn't handled in a proper timely manner, and demanding that she fax the forms off and call me back to confirm it was done.
I don't expect a call. I told her to call me back last time, too, and she never did. I expect to have to call again next week (and I'll do so) to find out if she did what she was supposed to do over a month and a half ago.
If I get the guts to manage a face-to-face confrontation, I'm going to demand a free-of-charge doctor's note retroactively excusing me from work for every day that I was sick between the time I handed in those forms and present day. I'm also going to find out how to file a formal complaint against her, because even aside from this issue (and this being the second time she's just let forms pile up and not done anything with them), she's also the bitch who said she'd call me back if the ultrasound results showed anything, and it's a good thing I didn't trust her on that because when I later called back and she said directly that there was nothing on the results, well, that's when I made the appointment to find out I actually had a fairly sizable tumour. I want to make her very well aware that I'm going to be looking for a new doctor, and that she is the reason for it. I want to tell her that while the doctor is standing right there, even. I want him aware that his receptionist is negatively affecting patient care.
I wonder how many people have trusted her when she's said, "I'll call you if anything important comes back on your test," and have thus gone without an accurate diagnosis. It's not her job to make those judgment calls. It's not her job to know why the test was done, or what's being looked for. It's her job to pick up the phone and say, "Mr. So-and-so, the results of your blood tests came back in, would you like an appointment with the doctor?" I get that she also has other duties, but interpreting test results is not one of them. And she doesn't seem to be actually doing the duties she's supposed to be handling.
So now all off this has left my stomach a roiling knot and I still have to go to work today and deal with customers (and possibly management again) for 6 hours.
My hope right now is that the site manager actually was decent for once and paid attention to my schedule request. My new schedule begins on Monday, and today's when I find out what I'll be working. I told her that in accordance with where I fell on the shift bid that just began, I should at least be getting Sunday off, and that I feel entitled to the shift I bid on. Also, on Sunday it actually costs me money to get home from work, due to the bus schedule. She said she'll keep that in mind, but honestly, half of me expects to go in there and to hear, "Sorry, nothing we could do, have Wednesday and Thursday off again."
At which point I swear to all that's holy I will be filing a report against my workplace too, because I've been generally treated like shit since I got back in June, and even before when I was trying to get back to work (part of that delay was due to my doctor's office not filling out forms in a timely manner too) after the enforced leave. I had a high place on the bid ranking, and placed my bid, so there's no reason why I shouldn't get what I'm entitled to based on their own rules. And I will pitch an unholy fit if I don't get it.
I'm hoping for Sunday and Monday off. Partly because the week begins on a Monday, and if I get Saturday and Sunday off (not bloody likely) then I'll have to work an 8-day stretch, and I don't much fancy that. But if I get Sun/Mon, then I'll work for 3 days then have a day off, which will be nice after the level of anxiety I've experienced this past week.
But I don't want to borrow trouble by thinking I might not even get that. I want to try to stay positive as much as I can, to stay as unstressed as I can, so I can get through this. I just have to wait until I go in and see what my shift will end up being. With any luck I'll get the right days off, and I won't end up working until 11PM (which will cost me yet more money because the bus simply doesn't run that late at all, and so it'd cost me over $40 a week just to get home), and I'm trying not to think of the fight I'll have to fight if they don't give me the shift I should get based on the bid.
I've got to put that stuff out of my mind and just try to enjoy myself for the next hour, before I have to leave for my shift. Maybe I'll get offline and go read for a while or something, to try to calm down.
